P1 WIMAX ToGo Internet Broadband Review

Tuesday, March 15, 2016

I recently went in search of a portable broadband service for gaming purposes. I was looking for a connection that had a good upload speed. I looked through the main providers such as DiGi, Celcom, Maxis and the like and I liked how P1 offered an unlimited quota. I know that it's hard to get a portable data connection that gives you more than 1Mbps upload speed that has an unlimited quota, so I was compelled to try their plan out.

Please note that the P1 Unlimited Data Plan is no longer being offered by P1 




Before making any decision, I browsed the web for some reviews. Although there are a lot of bad reviews online, you shouldn't be fooled. Keep an open mind. It's usually the unhappy customers who run to the web to vent their frustrations after all. 

I should know.

I'm one of them.

In the end, I decided to take the leap and head to Low Yat Plaza to sign up for P1's ToGo package for RM109 per month (not including GST). The information on their website states that the package has an "Unlimited Quota". However, this is a blatant LIE.

There is a 100GB Limit after which, your connection would slow down significantly until your next cycle. I find this absolutely ridiculous. 


The speed of the broadband was okay. However, there are a lot of areas which are not covered. So you might not be able to enjoy it everywhere. For example, my workplace near Bukit Bintang was right outside their coverage area. The 4G icon on my MiFi was a constant red in my office building. However, I was still able to connect and use the Internet. I'm happy to say I even enjoyed watching Mobcrush streams on my phone without suffering too much buffer and shitty quality video.

Thankfully, the area where I live in Cheras is fully under P1's coverage. So connection throughout the area was green. 

The only problem I've noticed was when I tried to watch videos while on the bus. It seems that the connection gets unstable when you're moving from one place to another. So if you're planning to use this while your driving or commuting like me, you might experience inconsistencies.

Sometimes, you won't be able to connect if you live or work on the 15th floor or above. 

The MiFi device that I got was the MX 230 as you can see in the picture above. It is small and lightweight. It feels very plasticky and fragile. Like it would break after I drop it once. It's weight and size make it easy to forget that you have it in your pocket, but it's great since you won't notice it if you put it into your purse or bag.

Cancellation of your subscription is a little bit of a hassle in my opinion.

You have to call a number, request for a cancellation number, and then you have to wait for them to contact you to say that you can cancel before you can return your broadband. They do mention that there might be a 3 day wait before you get a confirmation that you can cancel your subscription. THREE DAYS! 

Ridiculous. 

Luckily I got my confirmation a day later and I managed to return the MiFi and cancel my subscription before my trip to Penang. 

Another thing that irked me was the fact that their customer service provider (or at least the one who helped me with my cancellation) made no effort to hide the fact that they wanted me to continue with my subscription. She sounded too needy and pushy in my opinion. Well, I'm not falling for that lady. 

In conclusion, although there are some pros to subscribing to this service. There were too many cons for me to continue subscribing. I believe that everyone's experience is different and your experience might be more positive than mine.

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Pros
  • Coverage in major areas of KL
  • Still can connect to the internet even outside the coverage areas
  • Small and compact MiFi devices
  • Easy to use
  • 7-Day Trial available

Cons

  • A lot of dead areas in terms of coverage
  • Unlimited Internet has a 100GB quota
  • Connection is temperamental depending on your area
  • Unstable connection on higher floors or inside buildings
  • Annoying cancellation process
  • Small battery capacity

Please note that the P1 Unlimited Data Plan is no longer being offered by P1 

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For other P1 Broadband Data Plans, please visit their

Website

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Other articles about the P1 Broadband Service:






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